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Moving beyond doing more with less to doing more . . . better

Faced with tightening economics and increased competitive uncertainty, many large insurance enterprises have used operational excellence programs to closely monitor and improve all areas of performance. But efficiency – doing more with less – is not enough anymore. The goal now is operational excellence.

How will underwriters and underwriting change in the age of big data?

Oliver Wyman CEO Scott McDonald recently sat down for a wide-ranging discussion on the future of the insurance industry with AIG CEO Brian Duperreault. In this excerpt, Brian talks about how data science and technology will change the face of an industry that is characteristically risk averse and wedded to the “tried and true.”

November 13, 2017

A Bit about Bots

Automation and chat bots are just around the corner for insurers

Donald Light, one of our colleagues at Celent, published a report last week called “What Advice Would You Give to a Bot Looking for a Job in an Insurance Company?” The report is based on a survey that asked CIOs for their views on the potential of automation.

New technology - cloud, AI, APIs, blockchain - is changing the face of trade finance

Two years ago, Louis Carbonnier and Christophe Spoerry founded the Euler Hermes Digital Agency, the innovation arm of Euler Hermes, a global provider of trade-related insurance solutions. Besides working on ways to monetize Euler Hermes assets, EHDA is trying to reinvent trade credit insurance, initiate plug and play partnerships, and create products rooted in Big Data and artificial intelligence.

On the P&C front line with Tractable's Alex Dalyac

Imagine a world in which machines can “see” and process claims – quickly and accurately – in nearly real time, using computer vision powered by the vast trove of resident data and experience in today’s P&C insurers. That world, according to Tractable CEO Alex Dalyac, is not around the corner, but very much here and now.

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