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Future of Insurance

What are the implications of a blend of digital and human capabilities?

The recent report from Oliver Wyman and the Chartered Insurance Institute (CII), “The Underwriter of the Future Six Years On,” makes clear that in many areas of corporate and commercial insurance, much of the current “artisan” business model will get a “bionic upgrade” – not 100% machine, but an inseparable blend of digital technology and human capabilities.

Technology can and should build your brand - even if you’re using outside technology.

There are two assumptions commonly made about millennials: they are tech-savvy, and, perhaps because of that, they are not loyal to brands. Research always confirms the first assumption, but the second, not so much. Millennials, it turns out, are more brand-loyal than other generations.

How will underwriters and underwriting change in the age of big data?

Oliver Wyman CEO Scott McDonald recently sat down for a wide-ranging discussion on the future of the insurance industry with AIG CEO Brian Duperreault. In this excerpt, Brian talks about how data science and technology will change the face of an industry that is characteristically risk averse and wedded to the “tried and true.”